How it Works

More than just a matchmaking service.

Creating successful outsourcing relationships isn’t just about a network of great Teams (although that’s part of it!).
 
The Fuel Process seeks to understand your business’ unique requirements. Then, once we’ve helped you match with the ideal candidate Team based on that understanding, we work with both parties to establish conditions for success. 

It’s the foundation upon which everything else is built.


Good things take time, but they’re worth it. Here’s how our multi-stage process works:

  • Stage 1: PLAN

    • Assess client readiness: analysis of existing tools; processes; workflows
    • Agree on Partner criteria: tech stack, domain expertise, team makeup, time zone, hourly rate
    • Identify key risks and relationship lead(s)
  • Stage 2: MATCH

    • Assess Fuel shortlist of potential partner Teams
    • Conduct partner Team interviews with Client lead(s)
    • Contract negotiation, including SLAs
  • Stage 3: SETUP

    • Align client and partner Team on: success metrics; roles & responsibilities; communication protocols, and; project management standards & best practices
  • Stage 4: LAUNCH

    • Launch engagement with initial ramp period that sets the foundation for ongoing relationship success
    • Hands-on Fuel assistance with stand-ups (if desired) as well as project management oversight
  • Stage 5: REFINE & SCALE

    • Fuel provides back-office support for billing, payments & reporting
    • Fuel continues to provide oversight, escalation management and process improvement
    • Where needed or appropriate, Fuel helps you scale the current relationship or add additional capacity via additional partners
"I was looking at remote/outsource teams to solve some of my hiring challenges, but there’s so much admin and risk. With Fuel I get teams I can trust and a single point of contact - easy."
Milan Luketic, VP Engineering (Rise)
Still have questions?
Find out more in our Frequently Asked Questions section:
FAQs